FAQ

Home /FAQ

Who is PIERRE BOUTIQUE?

   Pierre Boutique is the pioneer and global leader in online custom-made clothing, headquartered in Thailand with over 48 years of experience. With an innovative approach, we not only provide stylish and long-lasting tailor-made clothing in fine fabrics but also offer the best prices and fastest delivery times.

What is the Turnaround Time at PIERRE BOUTIQUE?

   Is 14-21 working days for order completion, and your clothes are expected to reach you within 10 working days after that period.

Where are you based?

   Our head office is based in Bangkok, Thailand. However we visit various countries around the world several times a year to meet with customers personally and to take their orders and measurements.  For further details please contact us

Where do your materials come from?

   Working with reputable manufacturers from England, Australia, and Italy likely ensures high-quality materials for your products.

What kind of Fabrics do you use?

   That's a thoughtful selection of fabrics for suits and shirts. Super 130'S Wool & Cashmere and Super 150'S Merino Wool & Cashmere are known for their quality in suits, while Egyptian Cotton is a popular choice for shirts due to its softness and durability.

What are the shipping and handling charges?

   Price of all products listed on our web site is inclusive of all shipping and handling charges.

Do I have to get re-measured every time I pick something out?

   Not at all. Once we have your measurements on file, re-orders are a snap. If you want something new, all you have to do is select the cloth and styles.

Does PIERRE BOUTIQUE make to Measurement with my clothing?

   If you would like us to make clothing to measurements with your clothing, this too is possible. You would need to ship the clothing to us along with the style details and measurements information for custom clothing in your own clothing. Please contact us for more information

When I place my order, can I choose different styles?

   You can choose another styles,without extra charges.

What payment methods do you accept?

   We accept the credit card methods of payment online only

How do I cancel my order?

   Pierre Boutique garments are made based on a customer's unique body measurements and customization choices.Production starts on the order immediately after purchase and we are unable to accept any changes to orders; customizations,measurements,fabric choices once an order has started production. Before completing your order in the checkout page, please be sure to review the customizations and fabric choices made so the item is exactly as you'd like it to be upon delivery.Once a purchase has been made with Pierre Boutique,no cancellations can be actioned on the order.

How do I change my shipping address?

To change your shipping address after placing an order, contact us as soon as possible. Keep in mind that you may not be able to change the country once the order is confirmed.